Test connectivity for the web service: Difference between revisions
| (35 intermediate revisions by the same user not shown) | |||
| Line 1: | Line 1: | ||
Find the problem occurred: (1) local service at the server (localhost) (2) from LAN to server (3) from WAN to server | |||
{{LanguageSwitcher | content = [[Test connectivity for the web service | EN]], [[網路服務連線測試 | 漢字]] }} | |||
== | === How to connect to the web service === | ||
If the service is the web server: | |||
* (1) Open the browser, (2) Type the address: {{kbd | key = <nowiki>http://127.0.0.1</nowiki> }} or {{kbd | key =<nowiki>http://the.domain</nowiki>}} | |||
* Linux lynx command: | |||
*# (optional if lynx was not installed) {{kbd | key = <nowiki>yum install lynx</nowiki>}} for CentOS / {{kbd | key = <nowiki>sudo apt-get install lynx</nowiki>}} for Ubuntu<ref>[http://www.addictivetips.com/ubuntu-linux-tips/install-and-use-lynx-on-ubuntu/ Install and Use Lynx Browser on Ubuntu]</ref> | |||
*# {{kbd | key = <nowiki>lynx http://127.0.0.1</nowiki>}} <ref>[http://lynx.isc.org/lynx2.8.7/lynx2-8-7/lynx_help/Lynx_users_guide.html Lynx Users Guide v2.8.7]</ref> for {{Linux}} | |||
* telnet command | |||
*# {{kbd | key = telnet 127.0.0.1 <PORT>}} e.g. {{kbd | key = telnet 127.0.0.1 80}} or {{kbd | key = telnet the.domain 80}} | |||
*# (after telnet-ed the web 80 port, key in) {{kbd_plus | key1 = get | key2 = SPACE}}<ref>[http://www.simplescripts.de/http-check-port-80-telnet-command.htm HTTP Check Port 80 with the Telnet Command]</ref> | |||
* curl<ref>[https://curl.se/docs/manpage.html curl - How To Use]</ref>: {{kbd | key = <nowiki>curl -vL http://IP:Port</nowiki>}} | |||
** (optional if curl command was not installed) [https://help.ubidots.com/en/articles/2165289-learn-how-to-install-run-curl-on-windows-macosx-linux Learn how to install & run cURL on Windows/MacOSX/Linux | Ubidots Help Center] | |||
** commands e.g. | |||
*** (1) Write output to <file> instead of stdout using {{kbd | key = <nowiki>curl -voL https://www.google.com</nowiki>}} | |||
*** (2) Write output to stdout using {{kbd | key = <nowiki>curl -vL https://www.google.com</nowiki>}} or {{kbd | key = <nowiki>curl -voL /dev/null https://www.google.com</nowiki>}} | |||
*** (3) Write output to <file> with the remote file name using {{kbd | key = <nowiki>curl -vOL https://www.google.com/index.html</nowiki>}} | |||
** If failed. It will show the message: "failed: Connection refused" | |||
* Linux [https://www.gnu.org/software/wget/ wget] software e.g. {{kbd | key = <nowiki>wget https://www.google.com</nowiki>}} | |||
* use the third-party website monitoring the services: [[Web Ping]] | |||
If the service is not the web server, use telnet instead | |||
# (optional) [https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc771275(v=ws.10) Install Telnet Client | Microsoft Docs] on {{Win}}. [https://medium.com/@blackSource/bring-telnet-back-on-macos-high-sierra-11de98de1544 Bring telnet back on macOS high Sierra – Ayuth Mangmesap (blackSource) – Medium] on {{Mac}} | |||
# {{kbd | key = telnet 127.0.0.1 <PORT>}} If failed to connect the web service. It will show the message: "telnet: Unable to connect to remote host: Connection refused" | |||
Using alternative web services if the Python or Node.js was installed | |||
* (for python 3.x) {{kbd | key=<nowiki>python -m http.server [port]</nowiki>}} (default port: 8000)<ref>[https://docs.python.org/3.8/library/http.server.html?highlight=http%20server#module-http.server http.server — HTTP servers — Python 3.8.1 documentation]</ref> | |||
* (for Node.js) {{kbd | key=<nowiki>npx http-server [-p port]</nowiki>}} (default port: 8080)<ref>[https://github.com/http-party/http-server http-server: a simple static HTTP server]</ref> | |||
== Test connectivity for the local web service == | |||
WAN ○ -------> ○ LAN -------> <span style="color:red">● server</span> | WAN ○ -------> ○ LAN -------> <span style="color:red">● server</span> | ||
{{Tips}} If you has administrative permission to log into the server via SSH or Remote desktop service. | |||
=== Check if your computer/server Is being assigned the IP Address === | |||
* {{Linux}}: (1) Check the IP Address. {{kbd | key = ifconfig}}. (2) Re-assign the IP Address and restart the networking service. {{kbd | key = service network restart}} for CentOS<ref>[http://askubuntu.com/questions/230698/how-to-restart-the-networking-service How to restart the networking service? - Ask Ubuntu]</ref> | |||
* {{Win}}: Check the IP Address. {{kbd | key = ifconfig/all}} | |||
* More on [[Network problem]] | |||
=== Check if web service has started successfully? === | |||
* Apache {{kbd | key = /etc/init.d/httpd status}} on CentOS7 <ref>[https://www.e2enetworks.com/help/knowledge-base/how-to-check-running-status-of-lamp-stack/ How to check running status of LAMP stack | E2E Networks Knowledgebase]</ref> | |||
* nginx {{kbd | key = sudo service nginx status}} on CentOS7 | |||
* Docker container {{kbd | key = docker ps}} to check if the container is running & expose the port<ref>[https://docs.docker.com/engine/reference/commandline/ps/ docker ps | Docker Documentation]</ref> | |||
=== Check if MySQL has started successfully? === | |||
==== Using lsof command ==== | |||
* {{kbd | key = lsof -i:3306}} on {{Mac}} or {{Linux}} | |||
The command lsof -i:3306 is used in Unix-like operating systems to list open files and the processes that opened them. Let's break down the command: | |||
lsof: This stands for "List Open Files". It's a command-line utility that displays information about files opened by processes. In Unix and Linux, everything is treated as a file (including hardware devices, sockets, and directories), so lsof is a powerful tool for system administrators to monitor and troubleshoot system behavior. | |||
-i: This option tells lsof to show only network files. In Unix and Linux, network connections are treated as files. The -i option can be used to filter connections based on the Internet address or network protocol. | |||
:3306: This specifies the port number. Port 3306 is commonly used by MySQL, a popular database management system. By including :3306, you are asking lsof to list all network files (which includes socket connections) that are associated with port 3306. | |||
Example output: localhost:mysql (LISTEN) means the MySQL has started successfully | |||
<pre> | |||
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME | |||
mysqld 93034 account 29u IPv4 0xxxx 0t0 TCP localhost:mysql (LISTEN) | |||
</pre> | |||
==== Using ps command ==== | |||
* {{kbd | key = <nowiki>ps aux | grep mysql</nowiki>}} on {{Mac}} | |||
Example output if MySQL has started successfully: | |||
<pre> | |||
_mysql 11083 0.3 0.2 409657280 31424 ?? Ss 2:12下午 0:01.07 /usr/local/mysql/bin/mysqld --user=_mysql --basedir=/usr/local/mysql --datadir=/usr/local/mysql/data --plugin-dir=/usr/local/mysql/lib/plugin --log-error=/usr/local/mysql/data/mysqld.local.err --pid-file=/usr/local/mysql/data/mysqld.local.pid --keyring-file-data=/usr/local/mysql/keyring/keyring --early-plugin-load=keyring_file=keyring_file.so | |||
ACCOUNT 12349 0.0 0.0 408645328 1648 s011 S+ 2:14下午 0:00.00 grep mysql | |||
</pre> | |||
Example output if MySQL has NOT started successfully: | |||
<pre> | |||
ACCOUNT 12349 0.0 0.0 408645328 1648 s011 S+ 2:14下午 0:00.00 grep mysql | |||
</pre> | |||
=== Check if | === Check if a port was occupied by other process? === | ||
* | Check the port if used by other protocol | ||
* [https://www.speedguide.net/ports.php SG TCP/IP Ports Database] | |||
* [https://en.wikipedia.org/wiki/List_of_TCP_and_UDP_port_numbers List of TCP and UDP port numbers - Wikipedia] | |||
[[Find process running on port]] | |||
* {{Linux}} | |||
** [http://linux.die.net/man/1/nmap nmap] "Network exploration tool and security / port scanner." e.g. {{kbd | key = <nowiki>nmap -p 80,443 ip</nowiki>}} | |||
** [http://linux.die.net/man/8/ss ss] "utility to investigate sockets" e.g. {{kbd | key = <nowiki>ss -tnlp | grep 80</nowiki>}} or using OR operator<ref>[http://www.thegeekstuff.com/2011/10/grep-or-and-not-operators/ 7 Linux Grep OR, Grep AND, Grep NOT Operator Examples]</ref> {{kbd | key = <nowiki>ss -tnlp | grep '80\|443'</nowiki>}} | |||
** [http://linuxcommand.org/man_pages/ps1.html ps] List the current processes. Input {{kbd | key = <nowiki>ps -aux | grep "PORT_NUMBER"</nowiki>}} e.g. {{kbd | key = <nowiki>ps -aux | grep 443</nowiki>}} | |||
** [https://docs.oracle.com/cd/E19504-01/802-5753/6i9g71m3i/index.html netstat Command] {{kbd | key=<nowiki>netstat -tulpn | grep LISTEN</nowiki>}} e.g. | |||
** [https://docs.docker.com/engine/reference/commandline/port/ docker port | Docker Documentation] | |||
** | |||
Example output of netstat command | |||
<pre> | <pre> | ||
$ netstat -tulpn | grep LISTEN | $ netstat -tulpn | grep LISTEN | ||
| Line 28: | Line 107: | ||
// means the 80 port service is running | // means the 80 port service is running | ||
</pre> | </pre> | ||
* | |||
* {{Win}} | |||
** Using the software [http://www.nirsoft.net/utils/cports.html CurrPorts] to check the process and port. e.g. Apache will not running if the 80 port was occupied by skype<ref>[http://stackoverflow.com/questions/4705005/how-to-solve-wamp-and-skype-conflict-on-windows-7 How to solve WAMP and Skype conflict on Windows 7? - Stack Overflow]</ref>. | |||
=== Check if a port is blocked by browser === | |||
Check if a port is blocked by browser<ref>[https://blog.miniasp.com/post/2022/05/02/Dont-use-ERR_UNSAFE_PORT-for-your-website?fbclid=IwAR2y9D60H-j8-5T1zJixTU-L2ydbn7LgnWpG1v53fyaKCyuuqx2MqfU80fI 開發與部署網站時需注意不要使用到 ERR_UNSAFE_PORT 不安全的埠號 | The Will Will Web]</ref> | |||
* {{Chrome}} [https://chromium.googlesource.com/chromium/src.git/+/refs/heads/master/net/base/port_util.cc#52 net/base/port_util.cc - chromium/src.git - Git at Google] | |||
* [https://fetch.spec.whatwg.org/#port-blocking Fetch Standard] 2.9. Port blocking | |||
=== Is the port opened for external users? === | === Is the port opened for external users? === | ||
| Line 44: | Line 131: | ||
* double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | * double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | ||
== | == Test connectivity from LAN to the server == | ||
WAN ○ -------> <span style="color:red">● LAN -------> ● server</span> | WAN ○ -------> <span style="color:red">● LAN -------> ● server</span> | ||
Testing on LAN (local network, subnet scope): The different servers between LAN or with the same ip class (ex: 1.2.3.*) may not have the firewall limit. | Testing on LAN (local network, subnet scope): The different servers between LAN or with the same ip class (ex: 1.2.3.*) and may not have the firewall limit. [https://en.wikipedia.org/wiki/Private_network Private network] / Private IP address | ||
* Is the service alive? | * Is the service alive? | ||
| Line 55: | Line 142: | ||
* Is the internal IP correct? | * Is the internal IP correct? | ||
== | == Test connectivity from WAN to the remote server == | ||
<span style="color:red">WAN ● -------> ● LAN -------> ● server</span> | <span style="color:red">WAN ● -------> ● LAN -------> ● server</span> | ||
| Line 75: | Line 162: | ||
* Amazon EC2 security group | * Amazon EC2 security group | ||
* refresh browser cache: [http://refreshyourcache.com/en/cache/ Refresh your cache - When hitting F5 just isn't enough!] | * refresh browser cache: [http://refreshyourcache.com/en/cache/ Refresh your cache - When hitting F5 just isn't enough!] | ||
== Tools == | |||
# {{Gd}} [http://www.nirsoft.net/utils/cports.html CurrPorts: Monitoring TCP/IP network connections on Windows] | |||
# [http://portforward.com/help/portcheck.htm PFPortCheck Program]: check TCP/UDP port from localhost(where you installed the program) to portforward.com | |||
# [http://technet.microsoft.com/en-us/sysinternals/bb897437 TCPView for Windows] | |||
# [http://check-host.net/ Check server: Check host - online website monitoring, Check IP] "checks the possibility of a TCP connection to host's specified port from different locations around the world." quoted from website. {{access | date=2015-08-02}} | |||
== Related articles == | |||
* [https://errerrors.blogspot.com/2022/07/blog-post.html 怎樣排除網路連線逾時 (network connection timed out) 問題] | |||
== References == | |||
<references /> | |||
{{Template:Troubleshooting}} | |||
[[Category:Software]] | [[Category:Software]] | ||
| Line 81: | Line 183: | ||
[[Category:MySQL]] | [[Category:MySQL]] | ||
[[Category:Linux]] | [[Category:Linux]] | ||
[[Category:Testing]] | |||
Latest revision as of 17:41, 28 January 2025
Find the problem occurred: (1) local service at the server (localhost) (2) from LAN to server (3) from WAN to server
How to connect to the web service[edit]
If the service is the web server:
- (1) Open the browser, (2) Type the address: http://127.0.0.1 or http://the.domain
- Linux lynx command:
- telnet command
- telnet 127.0.0.1 <PORT> e.g. telnet 127.0.0.1 80 or telnet the.domain 80
- (after telnet-ed the web 80 port, key in) get + SPACE[3]
- curl[4]: curl -vL http://IP:Port
- (optional if curl command was not installed) Learn how to install & run cURL on Windows/MacOSX/Linux | Ubidots Help Center
- commands e.g.
- (1) Write output to <file> instead of stdout using curl -voL https://www.google.com
- (2) Write output to stdout using curl -vL https://www.google.com or curl -voL /dev/null https://www.google.com
- (3) Write output to <file> with the remote file name using curl -vOL https://www.google.com/index.html
- If failed. It will show the message: "failed: Connection refused"
- Linux wget software e.g. wget https://www.google.com
- use the third-party website monitoring the services: Web Ping
If the service is not the web server, use telnet instead
- (optional) Install Telnet Client | Microsoft Docs on Win
. Bring telnet back on macOS high Sierra – Ayuth Mangmesap (blackSource) – Medium on macOS
- telnet 127.0.0.1 <PORT> If failed to connect the web service. It will show the message: "telnet: Unable to connect to remote host: Connection refused"
Using alternative web services if the Python or Node.js was installed
- (for python 3.x) python -m http.server [port] (default port: 8000)[5]
- (for Node.js) npx http-server [-p port] (default port: 8080)[6]
Test connectivity for the local web service[edit]
WAN ○ -------> ○ LAN -------> ● server
Check if your computer/server Is being assigned the IP Address[edit]
- Linux
: (1) Check the IP Address. ifconfig. (2) Re-assign the IP Address and restart the networking service. service network restart for CentOS[7] - Win
: Check the IP Address. ifconfig/all - More on Network problem
Check if web service has started successfully?[edit]
- Apache /etc/init.d/httpd status on CentOS7 [8]
- nginx sudo service nginx status on CentOS7
- Docker container docker ps to check if the container is running & expose the port[9]
Check if MySQL has started successfully?[edit]
Using lsof command[edit]
The command lsof -i:3306 is used in Unix-like operating systems to list open files and the processes that opened them. Let's break down the command:
lsof: This stands for "List Open Files". It's a command-line utility that displays information about files opened by processes. In Unix and Linux, everything is treated as a file (including hardware devices, sockets, and directories), so lsof is a powerful tool for system administrators to monitor and troubleshoot system behavior.
-i: This option tells lsof to show only network files. In Unix and Linux, network connections are treated as files. The -i option can be used to filter connections based on the Internet address or network protocol.
- 3306: This specifies the port number. Port 3306 is commonly used by MySQL, a popular database management system. By including :3306, you are asking lsof to list all network files (which includes socket connections) that are associated with port 3306.
Example output: localhost:mysql (LISTEN) means the MySQL has started successfully
COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME mysqld 93034 account 29u IPv4 0xxxx 0t0 TCP localhost:mysql (LISTEN)
Using ps command[edit]
- ps aux | grep mysql on macOS
Example output if MySQL has started successfully:
_mysql 11083 0.3 0.2 409657280 31424 ?? Ss 2:12下午 0:01.07 /usr/local/mysql/bin/mysqld --user=_mysql --basedir=/usr/local/mysql --datadir=/usr/local/mysql/data --plugin-dir=/usr/local/mysql/lib/plugin --log-error=/usr/local/mysql/data/mysqld.local.err --pid-file=/usr/local/mysql/data/mysqld.local.pid --keyring-file-data=/usr/local/mysql/keyring/keyring --early-plugin-load=keyring_file=keyring_file.so ACCOUNT 12349 0.0 0.0 408645328 1648 s011 S+ 2:14下午 0:00.00 grep mysql
Example output if MySQL has NOT started successfully:
ACCOUNT 12349 0.0 0.0 408645328 1648 s011 S+ 2:14下午 0:00.00 grep mysql
Check if a port was occupied by other process?[edit]
Check the port if used by other protocol
- Linux
- nmap "Network exploration tool and security / port scanner." e.g. nmap -p 80,443 ip
- ss "utility to investigate sockets" e.g. ss -tnlp | grep 80 or using OR operator[10] ss -tnlp | grep '80\|443'
- ps List the current processes. Input ps -aux | grep "PORT_NUMBER" e.g. ps -aux | grep 443
- netstat Command netstat -tulpn | grep LISTEN e.g.
- docker port | Docker Documentation
Example output of netstat command
$ netstat -tulpn | grep LISTEN tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN - // means the 80 port service is running
Check if a port is blocked by browser[edit]
Check if a port is blocked by browser[12]
- Chrome
net/base/port_util.cc - chromium/src.git - Git at Google - Fetch Standard 2.9. Port blocking
Is the port opened for external users?[edit]
Check the OS firewall or protected by antivirus software
- Linux
- iptables: (1) iptables -L to list all rules[13] (2) rule with smaller line-number will override the rule with larger line-number[14]
- FirewallD rules: (1) sudo firewall-cmd --get-default-zone return 'public' (2) sudo firewall-cmd --list-all --zone=public[15] (3) Allow port with FirewallD
- SELinux Policy Management: (1) After installed policycoreutils-python[16], input semanage port -l to list open ports. (2) Allow port with semanage.
- Win
Windows Firewall with Advanced Security -> configure firewall rules - protected by antivirus software?
- Linux
- connect to localhost ex: telnet 127.0.0.1 23 where 23 is the port number where the service running
- Install Telnet Client on Win
- if the local service is web server, you can also try lynx http://127.0.0.1 for Linux
- Install Telnet Client on Win
- double check the server/service logs
Test connectivity from LAN to the server[edit]
WAN ○ -------> ● LAN -------> ● server
Testing on LAN (local network, subnet scope): The different servers between LAN or with the same ip class (ex: 1.2.3.*) and may not have the firewall limit. Private network / Private IP address
- Is the service alive?
- Connect to the internal IP eg: telnet 172.18.0.1 23 (1) IP start with 172.18... is Private IP Network Numbers (2) where 23 is the port number where the service running
- If the local service is web server, you can also try to connect the internal IP e.g. lynx http://172.18.0.1 for Linux
- Double check the server/service logs
- Is the internal IP correct?
Test connectivity from WAN to the remote server[edit]
WAN ● -------> ● LAN -------> ● server
We met the trouble on WAN (wide area network). If we do no have the administrative permission, the tests we can do as follows:
- Down for everyone or just me? more on Web Ping
- Switch to different ISP? Is hardware firewall enabled?
- Is gateway alive?
- Is DNS alive?
- Is the external IP correct?
- If the firewall rule is IP specified, verify the IP if correct from What Is My IP Address? or web access log.
- Query the IP Address Details - ipinfo.io. e.g. Input the command curl ipinfo.io/ip[17] for macOS
& Linux
- Is the port was opened for external users? Open Port Check Tool - Port Forwarding Port Check Tool
- Is institutional/ISP firewall enabled? Contact your MIS. (Management information system) of your company or ISP?
other issue:
- bandwidth cost too much by certain users
- exceed the request limit of (hardware) firewall
- the external connection of updated Windows was down until reboot Win
- Amazon EC2 security group
- refresh browser cache: Refresh your cache - When hitting F5 just isn't enough!
Tools[edit]
CurrPorts: Monitoring TCP/IP network connections on Windows- PFPortCheck Program: check TCP/UDP port from localhost(where you installed the program) to portforward.com
- TCPView for Windows
- Check server: Check host - online website monitoring, Check IP "checks the possibility of a TCP connection to host's specified port from different locations around the world." quoted from website. [Last visited: 2015-08-02]
Related articles[edit]
References[edit]
- ↑ Install and Use Lynx Browser on Ubuntu
- ↑ Lynx Users Guide v2.8.7
- ↑ HTTP Check Port 80 with the Telnet Command
- ↑ curl - How To Use
- ↑ http.server — HTTP servers — Python 3.8.1 documentation
- ↑ http-server: a simple static HTTP server
- ↑ How to restart the networking service? - Ask Ubuntu
- ↑ How to check running status of LAMP stack | E2E Networks Knowledgebase
- ↑ docker ps | Docker Documentation
- ↑ 7 Linux Grep OR, Grep AND, Grep NOT Operator Examples
- ↑ How to solve WAMP and Skype conflict on Windows 7? - Stack Overflow
- ↑ 開發與部署網站時需注意不要使用到 ERR_UNSAFE_PORT 不安全的埠號 | The Will Will Web
- ↑ HowTos/Network/IPTables - CentOS Wiki
- ↑ How to edit iptables rules - FedoraProject
- ↑ How To Set Up a Firewall Using FirewallD on CentOS 7 | DigitalOcean
- ↑ semanage command not found on CentOS 7 and RHEL 7
- ↑ networking - Command for determining my public IP? - Ask Ubuntu
Troubleshooting of ...
- PHP, cUrl, Python, selenium, HTTP status code errors
- Database: SQL syntax debug, MySQL errors, MySQLTuner errors or PostgreSQL errors
- HTML/Javascript: Troubleshooting of javascript, XPath
- Software: Mediawiki, Docker, FTP problems, online conference software
- Test connectivity for the web service, Web Ping, Network problem, Web user behavior, Web scrape troubleshooting
Template