RequestTracker: Difference between revisions

RequestTracker (edit)

166 bytes removed , 30 June 2009

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 == RT 的用途 ==
-* 客服中心 (Helpdesk) ex:  [http://eticket.sourceforge.net/ eTicket], [http://www.phpsupporttickets.com/ PHP Support Tickets], [http://scripts.sheddtech.com/ssm/ Support Services Manager]
+* 客服中心 (Helpdesk)
 * 網路服務 (Network operations)
 * 客戶支援 (Customer support)