Technical writing: Difference between revisions

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* Troubleshooting
* Troubleshooting


== Software documentation checklist ==
== Software Documentation Checklist ==


* Simplified Step-by-Step Guide with Visuals:
* Simplified Step-by-Step Guide with Visuals: [⭐ Beginner Friendly]
** Consider minimizing the number of steps to lessen complexity for users.
** Consider minimizing the number of steps to lessen complexity for users.
** Include clear screenshots or diagrams for each major step.
** Difficulty: Easy - Visual guides help new users follow along intuitively.


* Confirm Starting Point:
* Clarity and Precision of Examples: [⭐ Beginner Friendly]
** Evaluate if examples are straightforward and detailed, including explanations of fields and sourcing of specific values.
** Use real-world scenarios that readers can relate to.
** Difficulty: Easy - Examples are designed to be understood by all skill levels.
 
Example for reference: How to get the source of id and hash values
[⭐ Beginner Friendly]
 
<pre>
{"id":"123","hash":"xxxxxx"}
</pre>
 
* Confirm Starting Point: [⭐⭐ Basic Experience Needed]
** Ensure the initial setup or entry point is verified prior to software usage.
** Ensure the initial setup or entry point is verified prior to software usage.
** Include environment prerequisites and system requirements.
** Difficulty: Moderate - Requires basic understanding of system configuration.


* Command Replication:
* Command Replication: [⭐⭐⭐ Technical Knowledge Required]
** Instructions for directly copying and pasting commands from the guide.
** Instructions for directly copying and pasting commands from the guide.
** Note: Lengthy commands in the PDF might be broken into lines. Refer to this Stack Overflow discussion for splitting shell commands across lines.
** Note: Lengthy commands in the PDF might be broken into lines. Refer to this Stack Overflow discussion for splitting shell commands across lines.
** Difficulty: Advanced - Users should understand command line basics and syntax.


* Clarity and Precision of Examples:
Difficulty Rating Scale:
** Evaluate if examples are straightforward and detailed, including explanations of fields and sourcing of specific values.
⭐ Beginner Friendly - No technical background needed
 
⭐⭐ Basic Experience Needed - Familiarity with basic concepts required
Example for reference: How to get the source of survey_id and hash values
⭐⭐⭐ Technical Knowledge Required - Understanding of technical concepts necessary
 
<pre>
{"survey_id":"SURVEY","hash":"xxxxxx"}
</pre>


== ChatGPT Prompt for technical writing ==
== ChatGPT Prompt for technical writing ==
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== Related pages ==
== Related pages ==
* [[Customer communication]]
* [[Customer communication]]
* [[Quick start guide]]


== Further reading ==
== Further reading ==

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