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錯誤追蹤系統(Bug Tracking System, BTS)，它將來自用戶和開發人員的錯誤報告的詳細內容進行歸檔，每 | 錯誤追蹤系統(Bug Tracking System, BTS)，它將來自用戶和開發人員的錯誤報告的詳細內容進行歸檔，每 | ||
個錯誤都有個編號、嚴重程度、問題描述、處理進度等資料的描述。錯誤報告將一直存在於資料庫中，直 | 個錯誤都有個編號、嚴重程度、問題描述、處理進度等資料的描述。錯誤報告將一直存在於資料庫中，直 | ||
到獲得已更正的標記。如：[http:// | 到獲得已更正的標記。如：[http://people.debian.org/~osamu/pub/po4a/html/debian-reference.zh-tw.html#s-bts Debian 錯誤追蹤系統] | ||
== RT 的用途 == | == RT 的用途 == | ||
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* 應用: | * 應用: | ||
* 手冊: | * 手冊: | ||
[http://forge.mysql.com/wiki/Eventum/ Eventum/ - MySQL Forge Wiki] | |||
* 需求:PHP | |||
* 應用: | |||
* 手冊: [http://www.byteflex.com/wiki/pub/dokuwiki_eventum Integrate Dokuwiki and Eventum] | |||
[http://sourceforge.net/projects/mantisbt/ Mantis](中文語系檔: 有, UTF-8) | [http://sourceforge.net/projects/mantisbt/ Mantis](中文語系檔: 有, UTF-8) | ||
* 應用: [http://bugs.xampp.org/my_view_page.php My View - XAMPP BUGS] | * 應用: [http://bugs.xampp.org/my_view_page.php My View - XAMPP BUGS] | ||
* 安裝教學: [http://kenming.blog.ithome.com.tw/post/296/10052 矇矇的秘密基地 - 這隻螳螂(Mantis) 還挺猛的 — 免費好用的 Issue Tracking 工具]) | * 安裝教學: [http://kenming.blog.ithome.com.tw/post/296/10052 矇矇的秘密基地 - 這隻螳螂(Mantis) 還挺猛的 — 免費好用的 Issue Tracking 工具]) | ||
* 手冊: [http://www.mantisbt.org/documentation.php MantisBT Documentation] | * 手冊: [http://www.mantisbt.org/documentation.php MantisBT Documentation], [http://www.mantisbt.org/wiki/doku.php/mantisbt:issue:7075:integration_with_dokuwiki Integrating DokuWiki with Mantis] | ||
[http://phpbt.sourceforge.net/ phpBugTracker](UTF-8; 中文語系檔:n/a) | [http://phpbt.sourceforge.net/ phpBugTracker](UTF-8; 中文語系檔:n/a) | ||
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[http://trac.edgewall.org/ The Trac Project] ([http://trac.edgewall.org/wiki/TracTermsZhTw 繁體中文翻譯]) | [http://trac.edgewall.org/ The Trac Project] ([http://trac.edgewall.org/wiki/TracTermsZhTw 繁體中文翻譯]) | ||
* 需求: Python 詳[http://trac.edgewall.org/wiki/TracInstall TracInstall – The Trac Project] | * 需求: Python 詳[http://trac.edgewall.org/wiki/TracInstall TracInstall – The Trac Project] | ||
* 應用: | * 應用: [http://bugs.jquery.com/wiki/TracTickets TracTickets – jQuery Core - Bug Tracker] | ||
* 手冊: | * 手冊: | ||
* 特色: 可與SVN或其他版本管理系統整合 | |||
[http://www.tigris.org/ Tigris] [http://scarab.tigris.org/ scarab] | [http://www.tigris.org/ Tigris] [http://scarab.tigris.org/ scarab] | ||
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* 應用: [https://ssl.totalchoicehosting.com/supportdesk/ TotalChoice Hosting Help Desk] | * 應用: [https://ssl.totalchoicehosting.com/supportdesk/ TotalChoice Hosting Help Desk] | ||
[http://www.bugherd.com Bugherd]([https://support.bugherd.com/home BugHerd Support]) ''$'' | |||
* 應用: bug tracker | |||
* 整合瀏覽器套件，可以直接標記需要修改的網頁的地方，反應給工程師團隊 | |||
Other software: [http://www.bontq.com/ Bontq Bug Tracking Software], [http://www.problemtracker.com/ ProblemTracker], [http://www.metaquest.com/ MetaQuest], [http://www.fogcreek.com/FogBUGZ/ FogBUGZ], [http://www.atlassian.com/ Jira issue tracking system], Nidelven IT - [http://www.nidelven-it.no/products/issue_dealer Issue Dealer], [http://perldesk.com/features.html PerlDesk].. | |||
=== Customer Community service === | === Customer Community service === | ||
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# 約耳談軟體(Joel on Software) - [http://chinesetrad.joelonsoftware.com/Articles/PainlessBugTracking.html 無痛錯誤追蹤] | # 約耳談軟體(Joel on Software) - [http://chinesetrad.joelonsoftware.com/Articles/PainlessBugTracking.html 無痛錯誤追蹤] | ||
# [http://www.websina.com/bugzero/source-version-control.html Source Version Control - CVS, Perforce, VSS and Bug Tracking] | # [http://www.websina.com/bugzero/source-version-control.html Source Version Control - CVS, Perforce, VSS and Bug Tracking] | ||
# [http://www.plurk.com/p/1jbglr 黑貘 (Gene) 問 有沒有甚麼可以開放編輯, 搜尋, 以及篩選, 以及寫進度的 Checklist 檢查表系統? - 黑貘 (Gene) - #1jbglr] | |||
== 相關分類及詞彙 == | == 相關分類及詞彙 == | ||
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* (Bug Tracking、Trouble Ticket System、Ticket/Request Manager、Issue Tracker、Issue Tracking System、part of [[Groupware]]) | * (Bug Tracking、Trouble Ticket System、Ticket/Request Manager、Issue Tracker、Issue Tracking System、part of [[Groupware]]) | ||
* [http://en.wikipedia.org/wiki/Comparison_of_issue_tracking_systems Comparison of issue tracking systems - Wikipedia, the free encyclopedia] | |||
[[Category:Cooperation]] [[Category:Software]] | [[Category:Cooperation]] [[Category:Software]] | ||