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→RT 的用途
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(→RT 的用途) |
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== RT 的用途 == | == RT 的用途 == | ||
* 客服中心 (Helpdesk) ex: [http://www.phpsupporttickets.com/ PHP Support Tickets], [http://scripts.sheddtech.com/ssm/ Support Services Manager] or commercial [http://perldesk.com/features.html PerlDesk] | * 客服中心 (Helpdesk) ex: [http://eticket.sourceforge.net/ eTicket], [http://www.phpsupporttickets.com/ PHP Support Tickets], [http://scripts.sheddtech.com/ssm/ Support Services Manager] or commercial [http://perldesk.com/features.html PerlDesk] | ||
* 網路服務 (Network operations) | * 網路服務 (Network operations) | ||
* 客戶支援 (Customer support) | * 客戶支援 (Customer support) | ||
* 待辦事項 (Todo lists) | * 待辦事項 (Todo lists) | ||
* 專案管理 (Project management) | * 專案管理 (Project management) | ||
* 簽核流程 (Approvals / Workflow) | * 簽核流程 (Approvals / Workflow) | ||
== 既有 RT 的應用 == | == 既有 RT 的應用 == | ||