Customer communication
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Planetoid
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顧客溝通
一張簡報摘要重點
為何這件事情是重要的?
(如果之前有拜訪過顧客) 之前與顧客跟本案相關的溝通過程、過去協助顧客的跟本案相關工作的簡要回顧、影響 (有可能顧客窗口已經變動,所以需要回顧)
假設顧客面臨的問題與提出回應
展開具體執行方案的細節
檢查
用字是否能讓客戶容易理解
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市場調查/統計資料
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