Customer journey map: Difference between revisions
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Output | Output | ||
* Important phases | |||
* Matrix contains touch points, pain points and the goal to archive | |||
* Sentimental/emotional experience during the entire journey | |||
Resources | |||
* [https://online.visual-paradigm.com/infoart/templates/customer-journey-maps/ Free Customer Journey Map Templates] ([https://online.visual-paradigm.com/tw/infoart/templates/customer-journey-maps/ 免費的客戶旅程地圖模板]) | * [https://online.visual-paradigm.com/infoart/templates/customer-journey-maps/ Free Customer Journey Map Templates] ([https://online.visual-paradigm.com/tw/infoart/templates/customer-journey-maps/ 免費的客戶旅程地圖模板]) | ||
[[Category:Design]] | [[Category:Design]] | ||