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Troubleshooting of Claude: Difference between revisions
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'''Suggested Workaround:''' | '''Suggested Workaround:''' | ||
* When uploading Excel files for analysis in the Claude system, consider converting and uploading an alternative CSV or TSV file instead. | * When uploading Excel files for analysis in the Claude system, consider converting and uploading an alternative CSV or TSV file instead. | ||
=== How to fix "You may not upload files larger than 30mb." === | |||
'''Model Affected''': Claude 3 Sonnet | |||
'''Suggested Workaround:''' | |||
Option 1: Web Interface | |||
* When uploading PDF files in the Claude system, Split your PDF into smaller sections using PDF tools (such as [https://pdfsam.org/download-pdfsam-basic/ PDFsam]) under 30MB. | |||
Option 2: Messages API | |||
* Use PDFs with the Messages API for programmatic handling<ref>[https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]</ref> | |||
== Further reading == | == Further reading == | ||