Troubleshooting of Claude: Difference between revisions

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(Created page with " {{Draft}} == Troubleshooting of Claude == === How to fix "Text extraction failed for one of the uploaded files. Please try again." === '''Error message''' <pre> Text extraction failed for one of the uploaded files. Please try again. </pre> '''Model Affected''': Claude 3 Sonnet '''Suggested Workaround:''' * When uploading Excel files for analysis in the Claude system, consider converting and uploading an alternative CSV file instead. == Further reading == Categor...")
 
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'''Suggested Workaround:'''
'''Suggested Workaround:'''
* When uploading Excel files for analysis in the Claude system, consider converting and uploading an alternative CSV file instead.
* When uploading Excel files for analysis in the Claude system, consider converting and uploading an alternative CSV or TSV file instead.
 
=== How to fix "Files of the following format are not supported: xlsx." ===
 
'''Model Affected''': Claude 3 Sonnet, Claude 3 Opus, Claude 3 Haiku
 
'''Suggested Workaround:'''
* When uploading Excel files for analysis in the Claude system, consider converting and uploading an alternative CSV or TSV file instead.


== Further reading ==
== Further reading ==

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