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== troubleshooting steps for connection test == | == troubleshooting steps for connection test == | ||
find the problem occurred: (1) local service (2) server | find the problem occurred: (1) local service at the server (localhost) (2) from LAN to server (3) from WAN to server | ||
=== (1) local service === | === (1) local service === | ||
WAN ○ ------- ○ LAN ------- <span style="color:red">● | WAN ○ -------> ○ LAN -------> <span style="color:red">● server</span> | ||
* testing on localhost if you have the administration permission: | * testing on localhost if you have the administration permission: | ||
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* double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | * double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | ||
=== (2) server | === (2) from LAN to server === | ||
WAN ○ ------- <span style="color:red">● LAN ------- ● | WAN ○ -------> <span style="color:red">● LAN -------> ● server</span> | ||
* testing on LAN (local network, subnet scope): Is service alive? The different servers between LAN or with the same ip class (ex: 1.2.3.*) may not have the firewall limit. | * testing on LAN (local network, subnet scope): Is service alive? The different servers between LAN or with the same ip class (ex: 1.2.3.*) may not have the firewall limit. | ||
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* double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | * double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | ||
=== (3) server | === (3) from WAN to server === | ||
<span style="color:red">WAN ● ------- ● LAN ------- ● | <span style="color:red">WAN ● -------> ● LAN -------> ● server</span> | ||
We met the trouble on WAN | We met the trouble on WAN | ||