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→troubleshooting steps for connection test
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== troubleshooting steps for connection test == | == troubleshooting steps for connection test == | ||
find the problem occurred: (1)local service (2)server to LAN (3)server to WAN | find the problem occurred: (1) local service (2) server to LAN (3) server to WAN | ||
=== (1) local service === | |||
WAN ○ ------- ○ LAN ------- <span style="color:red">● localhost</span> | WAN ○ ------- ○ LAN ------- <span style="color:red">● localhost</span> | ||
* testing on localhost if you have the permission: | * testing on localhost if you have the administration permission: | ||
** Is service alive? | ** Is service alive? | ||
** OS firewall | ** OS firewall | ||
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* double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | * double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | ||
=== (2) server to LAN === | |||
WAN ○ ------- <span style="color:red">● LAN ------- ● localhost</span> | WAN ○ ------- <span style="color:red">● LAN ------- ● localhost</span> | ||
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* double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | * double [[Testing#check_the_server.2Fservice_logs | check the server/service logs]] | ||
=== (3) server to WAN === | |||
<span style="color:red">WAN ● ------- ● LAN ------- ● localhost</span> | <span style="color:red">WAN ● ------- ● LAN ------- ● localhost</span> | ||
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** Is gateway alive? | ** Is gateway alive? | ||
** Is DNS alive? | ** Is DNS alive? | ||
* (optional) If the firewall rule is IP specified, verify the IP is correct or not from [http://whatismyipaddress.com/ What Is My IP Address?] or web access log. | |||
other issue: | other issue: | ||