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[http://www.books.com.tw/products/0010523137 博客來-北京的蝴蝶,東京的蜜蜂:了解創新的最後一本書] ( ISBN 9789866254048 ) 讀書心得備忘錄 == 序章 == 「適當時間」跟「時鐘時間」 * 什麼時候也會有「適當時間」跟「時鐘時間」的體驗? (p.39) * 「適當時間」跟「時鐘時間」兩者是獨立存在,還是有可能同時間併行存在? * 衡量產品與服務好壞有許多其他指標,為什麼書中要使用時間概念? * 跟[https://zh.wikipedia.org/wiki/%E6%9C%8D%E5%8B%99%E8%A8%AD%E8%A8%88 服務設計]的關聯是什麼? 內田洋行「合法脫藩浪士組織」 * 內田洋行為什麼要由新進員工組成隔離公司的新組織,如果是由現有舊員工組成會怎樣? (pp. 42 - 49) * 「合法脫藩浪士組織」解除脫離政策,合併至原有組織制度的時間點考量因素? (p.46) 有戰績之後才能說服原本的組織成員,減少組織變革的阻力。 [[Category: Reading]]
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