Editing Troubleshooting of Claude (section)

=== Troubleshooting "Wiggle: Upload Failed" Error ===

'''Error Details'''
<pre>
Wiggle: Upload failed: 400 - File: 1120390382845847 - 5,176 -T
觀看•192個心情|#...txt (61013 bytes, text/plain) - URL:
/api/organizations/xxxx/conversations/47ef2ad3-ac54-4441-a67e-xxx/wiggle/upload-file
</pre>

'''Affected Model''': Claude 4 Sonnet

'''Troubleshooting Steps''':
# Use alternative method - Copy and paste the text content directly into the chat
# Rename file - Use a simple filename containing only English letters, numbers, and basic characters (avoid special symbols, spaces, or non-English characters)
# "To solve this, I had to: turn off Code execution and file creation feature and turn on the Analysis tool." Thanks, slacreddit! {{access | date = 2025-10-30}}<ref>[https://www.reddit.com/r/ClaudeAI/comments/1oh0wv9/claude_ai_upload_failed_due_to_a_network_issue/ Claude AI “Upload failed due to a network issue” — anyone else getting this since Oct 23? : r/ClaudeAI]</ref><ref>[https://status.claude.com/incidents/k1hywp210cxl Claude Status - Elevated errors with uploading files to claude.ai]</ref>

'''Additional Recommendations''':
# Ensure stable internet connection before uploading
# Check if file size is within platform limits: 30MB<ref>[https://support.claude.com/en/articles/8241126-what-kinds-of-documents-can-i-upload-to-claude What kinds of documents can I upload to Claude? | Anthropic Help Center]</ref>