Troubleshooting of Claude: Difference between revisions

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~~{{Draft}}~~

== Troubleshooting of Claude ==

=== How to fix "Claude Cowork login stuck on browser screen when signing in with Gmail" ===

'''Symptoms'''

After installing [https://claude.com/product/cowork Claude Cowork] and attempting to sign in with a Gmail account, the browser window remains open and the login process never completes, preventing access to Claude.

'''Product Affected''': Claude Cowork

'''Suggested Workaround:'''

* Disable ad-blocking browser extensions (e.g. [https://ublockorigin.com/ uBlock Origin]) before signing in. These extensions can interfere with the OAuth authentication flow, causing the browser redirect to hang indefinitely.

~~== Troubleshooting of Claude ==~~

=== How to fix "stop_reason": "refusal" in Claude API ===

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* [https://www.anthropic.com/news/activating-asl3-protections Activating AI Safety Level 3 Protections \ Anthropic]

* [https://support.anthropic.com/en/articles/8241216-i-m-planning-to-launch-a-product-using-claude-what-steps-should-i-take-to-ensure-i-m-not-violating-anthropic-s-usage-policy I’m planning to launch a product using Claude. What steps should I take to ensure I’m not violating Anthropic’s Usage Policy? | Anthropic Help Center]

=== Troubleshooting "Wiggle: Upload Failed" Error ===

'''Error Details'''

<pre>

Wiggle: Upload failed: 400 - File: 1120390382845847 - 5,176 -T

觀看•192個心情|#...txt (61013 bytes, text/plain) - URL:

/api/organizations/xxxx/conversations/47ef2ad3-ac54-4441-a67e-xxx/wiggle/upload-file

</pre>

'''Affected Model''': Claude 4 Sonnet

'''Troubleshooting Steps''':

# Use alternative method - Copy and paste the text content directly into the chat

# Rename file - Use a simple filename containing only English letters, numbers, and basic characters (avoid special symbols, spaces, or non-English characters)

# "To solve this, I had to: turn off Code execution and file creation feature and turn on the Analysis tool." Thanks, slacreddit! {{access | date = 2025-10-30}}<ref>[https://www.reddit.com/r/ClaudeAI/comments/1oh0wv9/claude_ai_upload_failed_due_to_a_network_issue/ Claude AI “Upload failed due to a network issue” — anyone else getting this since Oct 23? : r/ClaudeAI]</ref><ref>[https://status.claude.com/incidents/k1hywp210cxl Claude Status - Elevated errors with uploading files to claude.ai]</ref>

'''Additional Recommendations''':

# Ensure stable internet connection before uploading

# Check if file size is within platform limits: 30MB<ref>[https://support.claude.com/en/articles/8241126-what-kinds-of-documents-can-i-upload-to-claude What kinds of documents can I upload to Claude? | Anthropic Help Center]</ref>

=== How to fix "Text extraction failed for one of the uploaded files. Please try again." ===

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Option 2: Messages API

* Use PDFs with the Messages API for programmatic handling<ref>[https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]</ref>

=== How to Set Monthly Spending Limits for Claude API ===

# Navigate to the [https://console.anthropic.com/settings/workspaces Workspaces section] in your Anthropic Console

# Create a new workspace by selecting "Add Workspace"

# Go back to your Workspaces overview, then click the menu icon (three dots) beside your workspace name and select "Manage API Keys"

# Access the "Limits" tab and configure your monthly spending cap (Monthly limit)

=== Fixing "Unknown OAuth client" When Connecting Notion MCP in Claude Code ===

'''Affected Version''': Claude Code 2.1.80+

'''Workaround:'''

If you encounter this error while connecting Notion MCP, try removing the existing HTTP transport installation and reinstalling it via `mcp-remote`:

<pre>bash

# Remove existing Notion MCP (if installed)

claude mcp remove notion

# Reinstall using mcp-remote

claude mcp add notion npx -- -y mcp-remote https://mcp.notion.com/mcp

</pre>

For a detailed step-by-step guide with screenshots, see: [https://errerrors.blogspot.com/2026/04/fixing-unknown-oauth-client-error-when.html Fixing "Unknown OAuth client" Error When Connecting Notion MCP in Claude Code] (written primarily in Traditional Chinese)

=== How to Fix Missing Markdown Copy and Download Options in Claude Web Artifacts ===

'''Error Details'''

Artifacts created in the Claude web app cannot directly copy or download the original Markdown or Mermaid source. The Artifact menu does not provide '''Copy''', '''Source''', '''Code''', or '''Download''' options.

'''Affected Scope'''

Artifacts created through the Claude web app.

'''Suggestions'''

# Paste the Artifact content directly into the conversation and ask Claude to reproduce it as raw Markdown.

# Alternatively, ask Claude to generate a downloadable <code>.md</code> file.

'''Possible Root Cause'''

Claude recently unified Chat, Cowork, Artifacts, Docs, and Slides under a redesigned interface. The source-copying and downloading features may not have been migrated to the new web interface yet, or the current interface may prioritize collaboration, sharing, and canvas-based editing.

'''References''':

# [https://support.claude.com/en/articles/9547008-publishing-remixing-and-sharing-artifacts Claude Help Center: Publish and share artifacts]

# [https://claude.com/features/artifacts Claude: Artifacts]

# [https://www.reuters.com/business/media-telecom/anthropic-fold-claude-ai-features-into-one-interface-launches-document-tools-2026-09-16/ Reuters: Anthropic unifies Claude features and launches document tools]

== Further reading ==

* Forum: [https://www.reddit.com/r/ClaudeAI/ ClaudeAI]

* [https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]

* Anthropic [https://docs.anthropic.com/en/api/errors Using the APIs - Errors]

== References ==

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-{{Draft}}
+== Troubleshooting of Claude ==
+=== How to fix "Claude Cowork login stuck on browser screen when signing in with Gmail" ===
+'''Symptoms'''
+After installing [https://claude.com/product/cowork Claude Cowork] and attempting to sign in with a Gmail account, the browser window remains open and the login process never completes, preventing access to Claude.
+'''Product Affected''': Claude Cowork
+'''Suggested Workaround:'''
+* Disable ad-blocking browser extensions (e.g. [https://ublockorigin.com/ uBlock Origin]) before signing in. These extensions can interfere with the OAuth authentication flow, causing the browser redirect to hang indefinitely.
-== Troubleshooting of Claude ==
 === How to fix "stop_reason": "refusal" in Claude API ===
@@ Line 58: / Line 66: @@
 * [https://www.anthropic.com/news/activating-asl3-protections Activating AI Safety Level 3 Protections \ Anthropic]
 * [https://support.anthropic.com/en/articles/8241216-i-m-planning-to-launch-a-product-using-claude-what-steps-should-i-take-to-ensure-i-m-not-violating-anthropic-s-usage-policy I’m planning to launch a product using Claude. What steps should I take to ensure I’m not violating Anthropic’s Usage Policy? | Anthropic Help Center]
+=== Troubleshooting "Wiggle: Upload Failed" Error ===
+'''Error Details'''
+<pre>
+Wiggle: Upload failed: 400 - File: 1120390382845847 - 5,176 -T
+觀看•192個心情|#...txt (61013 bytes, text/plain) - URL:
+/api/organizations/xxxx/conversations/47ef2ad3-ac54-4441-a67e-xxx/wiggle/upload-file
+</pre>
+'''Affected Model''': Claude 4 Sonnet
+'''Troubleshooting Steps''':
+# Use alternative method - Copy and paste the text content directly into the chat
+# Rename file - Use a simple filename containing only English letters, numbers, and basic characters (avoid special symbols, spaces, or non-English characters)
+# "To solve this, I had to: turn off Code execution and file creation feature and turn on the Analysis tool." Thanks, slacreddit! {{access | date = 2025-10-30}}<ref>[https://www.reddit.com/r/ClaudeAI/comments/1oh0wv9/claude_ai_upload_failed_due_to_a_network_issue/ Claude AI “Upload failed due to a network issue” — anyone else getting this since Oct 23? : r/ClaudeAI]</ref><ref>[https://status.claude.com/incidents/k1hywp210cxl Claude Status - Elevated errors with uploading files to claude.ai]</ref>
+'''Additional Recommendations''':
+# Ensure stable internet connection before uploading
+# Check if file size is within platform limits: 30MB<ref>[https://support.claude.com/en/articles/8241126-what-kinds-of-documents-can-i-upload-to-claude What kinds of documents can I upload to Claude? | Anthropic Help Center]</ref>
 === How to fix "Text extraction failed for one of the uploaded files. Please try again." ===
@@ Line 89: / Line 117: @@
 Option 2: Messages API
 * Use PDFs with the Messages API for programmatic handling<ref>[https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]</ref>
+=== How to Set Monthly Spending Limits for Claude API ===
+# Navigate to the [https://console.anthropic.com/settings/workspaces Workspaces section] in your Anthropic Console
+# Create a new workspace by selecting "Add Workspace"
+# Go back to your Workspaces overview, then click the menu icon (three dots) beside your workspace name and select "Manage API Keys"
+# Access the "Limits" tab and configure your monthly spending cap (Monthly limit)
+=== Fixing "Unknown OAuth client" When Connecting Notion MCP in Claude Code ===
+'''Affected Version''': Claude Code 2.1.80+
+'''Workaround:'''
+If you encounter this error while connecting Notion MCP, try removing the existing HTTP transport installation and reinstalling it via `mcp-remote`:
+<pre>bash
+# Remove existing Notion MCP (if installed)
+claude mcp remove notion
+# Reinstall using mcp-remote
+claude mcp add notion npx -- -y mcp-remote https://mcp.notion.com/mcp
+</pre>
+For a detailed step-by-step guide with screenshots, see: [https://errerrors.blogspot.com/2026/04/fixing-unknown-oauth-client-error-when.html Fixing "Unknown OAuth client" Error When Connecting Notion MCP in Claude Code] (written primarily in Traditional Chinese)
+=== How to Fix Missing Markdown Copy and Download Options in Claude Web Artifacts ===
+'''Error Details'''
+Artifacts created in the Claude web app cannot directly copy or download the original Markdown or Mermaid source. The Artifact menu does not provide '''Copy''', '''Source''', '''Code''', or '''Download''' options.
+'''Affected Scope'''
+Artifacts created through the Claude web app.
+'''Suggestions'''
+# Paste the Artifact content directly into the conversation and ask Claude to reproduce it as raw Markdown.
+# Alternatively, ask Claude to generate a downloadable <code>.md</code> file.
+'''Possible Root Cause'''
+Claude recently unified Chat, Cowork, Artifacts, Docs, and Slides under a redesigned interface. The source-copying and downloading features may not have been migrated to the new web interface yet, or the current interface may prioritize collaboration, sharing, and canvas-based editing.
+'''References''':
+# [https://support.claude.com/en/articles/9547008-publishing-remixing-and-sharing-artifacts Claude Help Center: Publish and share artifacts]
+# [https://claude.com/features/artifacts Claude: Artifacts]
+# [https://www.reuters.com/business/media-telecom/anthropic-fold-claude-ai-features-into-one-interface-launches-document-tools-2026-09-16/ Reuters: Anthropic unifies Claude features and launches document tools]
 == Further reading ==
 * Forum: [https://www.reddit.com/r/ClaudeAI/ ClaudeAI]
 * [https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]
+* Anthropic [https://docs.anthropic.com/en/api/errors Using the APIs - Errors]
 == References ==