Troubleshooting of Claude: Difference between revisions

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~~{{Draft}}~~

== Troubleshooting of Claude ==

=== How to fix "Claude Cowork login stuck on browser screen when signing in with Gmail" ===

'''Symptoms'''

After installing [https://claude.com/product/cowork Claude Cowork] and attempting to sign in with a Gmail account, the browser window remains open and the login process never completes, preventing access to Claude.

'''Product Affected''': Claude Cowork

'''Suggested Workaround:'''

* Disable ad-blocking browser extensions (e.g. [https://ublockorigin.com/ uBlock Origin]) before signing in. These extensions can interfere with the OAuth authentication flow, causing the browser redirect to hang indefinitely.

~~== Troubleshooting of Claude ==~~

=== How to fix "stop_reason": "refusal" in Claude API ===

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* [https://www.anthropic.com/transparency Anthropic’s Transparency Hub \ Anthropic]

* [https://www.anthropic.com/news/activating-asl3-protections Activating AI Safety Level 3 Protections \ Anthropic]

* [https://support.anthropic.com/en/articles/8241216-i-m-planning-to-launch-a-product-using-claude-what-steps-should-i-take-to-ensure-i-m-not-violating-anthropic-s-usage-policy I’m planning to launch a product using Claude. What steps should I take to ensure I’m not violating Anthropic’s Usage Policy? | Anthropic Help Center]

=== Troubleshooting "Wiggle: Upload Failed" Error ===

'''Error Details'''

<pre>

Wiggle: Upload failed: 400 - File: 1120390382845847 - 5,176 -T

觀看•192個心情|#...txt (61013 bytes, text/plain) - URL:

/api/organizations/xxxx/conversations/47ef2ad3-ac54-4441-a67e-xxx/wiggle/upload-file

</pre>

'''Affected Model''': Claude 4 Sonnet

'''Troubleshooting Steps''':

# Use alternative method - Copy and paste the text content directly into the chat

# Rename file - Use a simple filename containing only English letters, numbers, and basic characters (avoid special symbols, spaces, or non-English characters)

# "To solve this, I had to: turn off Code execution and file creation feature and turn on the Analysis tool." Thanks, slacreddit! {{access | date = 2025-10-30}}<ref>[https://www.reddit.com/r/ClaudeAI/comments/1oh0wv9/claude_ai_upload_failed_due_to_a_network_issue/ Claude AI “Upload failed due to a network issue” — anyone else getting this since Oct 23? : r/ClaudeAI]</ref><ref>[https://status.claude.com/incidents/k1hywp210cxl Claude Status - Elevated errors with uploading files to claude.ai]</ref>

'''Additional Recommendations''':

# Ensure stable internet connection before uploading

# Check if file size is within platform limits: 30MB<ref>[https://support.claude.com/en/articles/8241126-what-kinds-of-documents-can-i-upload-to-claude What kinds of documents can I upload to Claude? | Anthropic Help Center]</ref>

=== How to fix "Text extraction failed for one of the uploaded files. Please try again." ===

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Option 2: Messages API

* Use PDFs with the Messages API for programmatic handling<ref>[https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]</ref>

=== How to Set Monthly Spending Limits for Claude API ===

# Navigate to the [https://console.anthropic.com/settings/workspaces Workspaces section] in your Anthropic Console

# Create a new workspace by selecting "Add Workspace"

# Go back to your Workspaces overview, then click the menu icon (three dots) beside your workspace name and select "Manage API Keys"

# Access the "Limits" tab and configure your monthly spending cap (Monthly limit)

=== Fixing "Unknown OAuth client" When Connecting Notion MCP in Claude Code ===

'''Affected Version''': Claude Code 2.1.80+

'''Workaround:'''

If you encounter this error while connecting Notion MCP, try removing the existing HTTP transport installation and reinstalling it via `mcp-remote`:

<pre>bash

# Remove existing Notion MCP (if installed)

claude mcp remove notion

# Reinstall using mcp-remote

claude mcp add notion npx -- -y mcp-remote https://mcp.notion.com/mcp

</pre>

For a detailed step-by-step guide with screenshots, see: [https://errerrors.blogspot.com/2026/04/fixing-unknown-oauth-client-error-when.html Fixing "Unknown OAuth client" Error When Connecting Notion MCP in Claude Code] (written primarily in Traditional Chinese)

== Further reading ==

* Forum: [https://www.reddit.com/r/ClaudeAI/ ClaudeAI]

* [https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]

* Anthropic [https://docs.anthropic.com/en/api/errors Using the APIs - Errors]

== References ==

[[Category:Tools]] [[Category:Anthropic]]

[[Category:Tools]]

[[Category:Anthropic]]

[[Category:Generative AI]]

[[Category:Revised with LLMs]]

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-{{Draft}}
+== Troubleshooting of Claude ==
+=== How to fix "Claude Cowork login stuck on browser screen when signing in with Gmail" ===
+'''Symptoms'''
+After installing [https://claude.com/product/cowork Claude Cowork] and attempting to sign in with a Gmail account, the browser window remains open and the login process never completes, preventing access to Claude.
+'''Product Affected''': Claude Cowork
+'''Suggested Workaround:'''
+* Disable ad-blocking browser extensions (e.g. [https://ublockorigin.com/ uBlock Origin]) before signing in. These extensions can interfere with the OAuth authentication flow, causing the browser redirect to hang indefinitely.
-== Troubleshooting of Claude ==
 === How to fix "stop_reason": "refusal" in Claude API ===
@@ Line 57: / Line 65: @@
 * [https://www.anthropic.com/transparency Anthropic’s Transparency Hub \ Anthropic]
 * [https://www.anthropic.com/news/activating-asl3-protections Activating AI Safety Level 3 Protections \ Anthropic]
+* [https://support.anthropic.com/en/articles/8241216-i-m-planning-to-launch-a-product-using-claude-what-steps-should-i-take-to-ensure-i-m-not-violating-anthropic-s-usage-policy I’m planning to launch a product using Claude. What steps should I take to ensure I’m not violating Anthropic’s Usage Policy? | Anthropic Help Center]
+=== Troubleshooting "Wiggle: Upload Failed" Error ===
+'''Error Details'''
+<pre>
+Wiggle: Upload failed: 400 - File: 1120390382845847 - 5,176 -T
+觀看•192個心情|#...txt (61013 bytes, text/plain) - URL:
+/api/organizations/xxxx/conversations/47ef2ad3-ac54-4441-a67e-xxx/wiggle/upload-file
+</pre>
+'''Affected Model''': Claude 4 Sonnet
+'''Troubleshooting Steps''':
+# Use alternative method - Copy and paste the text content directly into the chat
+# Rename file - Use a simple filename containing only English letters, numbers, and basic characters (avoid special symbols, spaces, or non-English characters)
+# "To solve this, I had to: turn off Code execution and file creation feature and turn on the Analysis tool." Thanks, slacreddit! {{access | date = 2025-10-30}}<ref>[https://www.reddit.com/r/ClaudeAI/comments/1oh0wv9/claude_ai_upload_failed_due_to_a_network_issue/ Claude AI “Upload failed due to a network issue” — anyone else getting this since Oct 23? : r/ClaudeAI]</ref><ref>[https://status.claude.com/incidents/k1hywp210cxl Claude Status - Elevated errors with uploading files to claude.ai]</ref>
+'''Additional Recommendations''':
+# Ensure stable internet connection before uploading
+# Check if file size is within platform limits: 30MB<ref>[https://support.claude.com/en/articles/8241126-what-kinds-of-documents-can-i-upload-to-claude What kinds of documents can I upload to Claude? | Anthropic Help Center]</ref>
 === How to fix "Text extraction failed for one of the uploaded files. Please try again." ===
@@ Line 89: / Line 117: @@
 Option 2: Messages API
 * Use PDFs with the Messages API for programmatic handling<ref>[https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]</ref>
+=== How to Set Monthly Spending Limits for Claude API ===
+# Navigate to the [https://console.anthropic.com/settings/workspaces Workspaces section] in your Anthropic Console
+# Create a new workspace by selecting "Add Workspace"
+# Go back to your Workspaces overview, then click the menu icon (three dots) beside your workspace name and select "Manage API Keys"
+# Access the "Limits" tab and configure your monthly spending cap (Monthly limit)
+=== Fixing "Unknown OAuth client" When Connecting Notion MCP in Claude Code ===
+'''Affected Version''': Claude Code 2.1.80+
+'''Workaround:'''
+If you encounter this error while connecting Notion MCP, try removing the existing HTTP transport installation and reinstalling it via `mcp-remote`:
+<pre>bash
+# Remove existing Notion MCP (if installed)
+claude mcp remove notion
+# Reinstall using mcp-remote
+claude mcp add notion npx -- -y mcp-remote https://mcp.notion.com/mcp
+</pre>
+For a detailed step-by-step guide with screenshots, see: [https://errerrors.blogspot.com/2026/04/fixing-unknown-oauth-client-error-when.html Fixing "Unknown OAuth client" Error When Connecting Notion MCP in Claude Code] (written primarily in Traditional Chinese)
 == Further reading ==
 * Forum: [https://www.reddit.com/r/ClaudeAI/ ClaudeAI]
 * [https://docs.anthropic.com/en/docs/build-with-claude/pdf-support PDF support (beta) - Anthropic]
+* Anthropic [https://docs.anthropic.com/en/api/errors Using the APIs - Errors]
 == References ==
 <references />
-[[Category:Tools]] [[Category:Anthropic]]
+[[Category:Tools]]
+[[Category:Anthropic]]
 [[Category:Generative AI]]
+[[Category:Revised with LLMs]]